Manager Data Platform

Job Description

JOB INFORMATION

Title:

Manager Data Platform

Officer Title:

Grade:

32

FLSA Classification:

Exempt

Date Last Edited:

10/22/2024

Reports To:

Sr Vice President Technology Services

Department:

IT

URL Link

https://hvfcu.jdxpert.com/ShowJob.aspx?EntityID=2&jobcode=1045

PRIMARY FUNCTION

Manager of Data Platform will lead the strategic development, operational management, and delivery of our data platform technology and services. The role will be responsible for the maturity of the Data Engineers, DBA, Data & BI analyst, continued transformation of IT into a trusted business partner, and ensuring all related technologies are highly available, secure, and current.  

•

Ensure the Data Platform solutions are Scalable, Fault Tolerant, and Highly Secure.

•

Oversee the design, engineering, and deployment of all technology supporting Data Platform services, including day-to-day run activities, upgrades, patching, and annual recovery testing (DR), as well as internal/external audits.

•

Collaborate with business partners to understand data capabilities requirements and translate them into technology solutions using industry standard best practices.

•

Continuously assess and enhance platform offerings to align with business partners needs and industry trends

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Responsible for developing Key Performance Indicators including metric reporting and dashboarding.

•

Champion SDLC transformation from Waterfall to Agile in all IT teams

•

Oversee the adoption and enforcement of SDLC and ITSM processes, change management procedures, departmental standards, style requirements and all other procedures necessary for data and system tracking and integrity.

•

Employee management, conduct regular team meetings to share credit union news and initiatives, 1x1 meetings to evaluate and coach employees on regular basis, partner to develop training programs that align to employee needs as well as credit unions.  Provide employees with stretch opportunities in a fair and balanced manner.  Foster a culture of one IT team, documented Procedure & Processes, and IT Services not products.

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Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.

•

Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.

•

Responsible for regular and predictable attendance including punctuality.

Bachelor’s Degree

Data Platform functions and/or Data Analytics

X

ITSM Framework (ITIL v3+)     (Required or within 6 months of start)

X

Minimum 6 Years

 IT Leadership experience 

X

Minimum 5 Years

Managing Data teams working in Financial Service industry

X

Minimum 4 Years

Modern data architecture, data modelling, and relevant technologies (DataBricks and PowerBI)

X

Minimum 4 Years

Experience with ETL integration tools (SSIS)

X

Minimum 6 Years

Progressive experience in Data Platform function

X

Minimum 10 Years

Progressive experience in Data Analytics (maybe be used in place of Data Platform function experience)

X

•

Ability to think and act strategically and proactively.

•

Ability to multi-task and handle varying deadlines within a fast-paced work environment

•

Advanced verbal and written skills.

•

Advanced project management skills. 

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Must demonstrate effective strategic planning, problem solving and decision making skills.

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Strong leadership, interpersonal and managerial skills.

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Must be able to communicate effectively with Senior Management as well as internal and external customers and vendors.

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Proficient in modern IT practices such as (Cyber Security, Development, IT Assurance, Automation, Project Management).

PHYSICAL DEMANDS

Frequency

Physical Demand

Weight (lbs.)

Frequently

Sit for prolonged periods of time

Frequently

Required to communicate verbally

Frequently

Normal range of vision and hearing abilities required

Occasionally

Lift and/or move objects

10

Occasionally

Travel outside of work location to attend meetings and training programs

Rarely

Travel outside of work location to provide applicable technical/physical support

Rarely

Travel outside of work location to cover in other locations and to attend meetings and training programs

Frequently

Required to skillfully operate a computer, telephone and other standard office equipment

Frequently

Manual dexterity required

Frequently

Manual and finger dexterity required

Frequently

Work extended hours, including evenings, weekends, and holidays as needed

Occasionally

Be on call and work extended hours as requested

Occasionally

Able to respond to after-hours calls for maintenance/technical issues

WORK ENVIRONMENT

•

Typically the noise level in the work environment is moderate.

•

May experience occasional job stress in response to job demands.

•

High energy, high impact atmosphere.

•

There are no significant hazardous conditions.

View Competencies

Service Excellence

Consistently incorporates Hudson Valley's member and employee value proposition, reinforcing organizational culture and brand differentiators.

Level 3

1. Creates a sense of accountability and personal ownership for employees and self.

2. Designs strategies to inspire peers and business unit to raise the bar of customer service delivery.

3. Establishes best practices for internal and external service excellence.

4. Monitors industry for trends in enhancing member service with special attention to financial services.

5. Systematically identifies potential problems when designing systems/processes using techniques including brainstorming and cost/benefit analyses to reduce the chances of unnecessary problems.

Results Driven

Drives critical activities to completion. Meets organizational goals and customer expectations.

Level 2

1. Clearly communicates expected results. Uses motivational tactics to generate team buy in. Consistently measures progress and refocuses efforts to ensure attainment.  2. Implements specific policies or practices based on laws or regulations governing these practices.  3. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.  4. Takes full responsibility for results, keeping stakeholders properly informed of status, issues and potential problems.  5. Understands the organizations influence dynamics and uses that information to establish alliances to achieve organizational goals and objectives.

Resiliency

Adapts positively to changing environments in order to achieve business results.

Level 2

1. Anticipates the impact of change in markets, politics, and culture on the organization and its clients.  2. Deals effectively with pressure; remains optimistic and persistent, even under adversity.  3. Develops new insights into situations; questions conventional approaches.  4. Implement change initiatives so as to minimize adverse impacts on people.  5. Understanding of the necessity of continuous personal growth; ability to gauge one's strengths, limitations and interests, and use of this knowledge for purposes of performance effectiveness and self-development.

Data Networks

Knowledge of and the ability to manage an organization's data networks for internal and external information transmission.

Level 3

1. Designs, implements and supports multiple types of data networks.

2. Develops alternative scenarios for network applications; explains network inter-connectivity.

3. Designs optimal routes between any two points on a network.

4. Compares and contrasts major features of alternative data network technologies.

5. Evaluates the effectiveness of network topology, physical and logical networks, links and interfaces.

6. Analyzes the advantages and drawbacks of cellular, satellite and microwave technologies.

Leadership

Knowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.

Level 2

1. Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.

2. Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence.

3. Manages own behaviors during interactions, such as feedback giving, to shape workplace events.

4. Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity.

5. Employs leadership theories, such as contingency and transactional, and associated techniques.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee in this position.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, with or without notice.

Nothing contained in this material creates a contract of employment between an employee and Hudson Valley Credit Union or otherwise alters the at-will nature of the employment relationship.

Are you able to perform the essential functions listed in this job description with or without reasonable accommodation?  YES_______  NO_______

By signing below you certify that you have received this job description and understand the requirements, essential functions and duties of the position.  If you are currently employed in this position, your signature acknowledge that this job description accurately describes the position, including its essential functions.

Name:  _____________________________________________

Signature: _____________________________________________

Date:  _____________________________________________ 

Please also note that Hudson Valley Credit Union respects the religious beliefs and practices of employees and will, on request, reasonably accommodate its employees when a reasonable accommodation is available that does not create an undue hardship on the Credit Union’s business.  Therefore, unavailability for work due to religious observances or practices may not be a bar to employment.