Facilities Maintenance

Job Description

JOB INFORMATION

Title:

Facilities Maintenance

Officer Title:

Grade:

18

FLSA Classification:

Non-Exempt

Date Last Edited:

9/27/2024

Reports To:

Department:

Physical Operations and Security

URL Link

https://hvfcu.jdxpert.com/ShowJob.aspx?EntityID=2&jobcode=175

PRIMARY FUNCTION

Perform all routine maintenance work at all Headquarters, Branch and ATM locations including, but not limited to, heating, plumbing, ventilation, electrical, air conditioning, landscaping, snow removal, relocations and recycling.

•

Maintain all branch and Credit Union facilities to include repairs for, plumbing, heating, electrical, air conditioning, carpentry, furniture, lighting, shelving repair, painting, etc.

•

Initiate purchase orders for approval and place service calls.

•

Assist in activities related to occupancy, construction, relocation and renovation of office areas.

•

Investigate and recommend purchase of necessary maintenance-related tools and equipment.

•

Handle emergency problems at all locations and participate as an emergency evacuation team member.

•

Carry cell phone during working hours and is available/accessible off-hours, as needed.

•

Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.

•

Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.

•

Responsible for regular and predictable attendance including punctuality.

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate.

X

Valid driver’s license

X

Minimum 1 Year

Mechanical facilities operations

X

•

Ability to read, understand and interrupt schematics, documents and procedure manuals.

•

Intermediate verbal, written and presentation skills.

•

Must be able to handle emergency calls.

•

Ability to multi-task and handle varying deadlines within a fast-paced work environment.

•

Basic proficiency in Microsoft Office Software (Word, Excel, Outlook, PowerPoint, etc.)

PHYSICAL DEMANDS

Frequency

Physical Demand

Weight (lbs.)

Frequently

Required to communicate verbally

Frequently

Normal range of vision and hearing abilities required

Frequently

Lift and/or move objects

75

Frequently

Travel outside of work location to provide applicable technical/physical support

Occasionally

Travel outside of work location to cover in other locations and to attend meetings and training programs

Occasionally

Required to skillfully operate a computer, telephone and other standard office equipment

Frequently

Mobility to push, pull and reach.

Frequently

Kneel, stoop, bend, climb, crawl

Frequently

Manual dexterity required

Occasionally

Work extended hours, including evenings, weekends, and holidays as needed

WORK ENVIRONMENT

•

Typically the noise level in the work environment is moderate to high.

•

May experience occasional job stress in dealing with difficult situations and/or high volume.

•

High energy, high impact atmosphere.

•

Equipment including, but not limited to, power tools and hand tools.

•

Works at times in hazardous working conditions.

•

Works in various temperatures and weather conditions.

View Competencies

Facilities Managment TLM

Knowledge of the full spectrum of facilities management activities; ability to maintain, care for and develop commercial and physical facilities.

Level 2

1. Monitors and maintains the physical requirements of a facility.

2. Interfaces with local utilities and air conditioning, telephone and cabling contractors.

3. Evaluates compliance with OSHA guidelines and reports discrepancies.

4. Identifies potential safety risks and notifies appropriate personnel.

5. Works with facilities-related reports and follows record-keeping requirements.

Managing Multiple Priorities

Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Level 2

1. Performs at least 2-3 concurrent activities without reducing productivity.

2. Completes current work according to assigned priorities.

3. Recognizes changing demands and priorities; validates changes with management.

4. Responds to day-to-day operational priorities while still making progress on project work.

5. Obtains information about how current assignments contribute to organizational goals.

Service Excellence

Consistently incorporates Hudson Valley's member and employee value proposition, reinforcing organizational culture and brand differentiators.

Level 1

1. Anticipates and meets the needs of both internal and external customers. Delivers high quality service and is committed to continuous improvement.

2. Consults with management on modifying business processes to enhance service delivery. Monitors own work to ensure quality and apply feedback to improve performance.

3. Integrates core values into the way work is done and how relationships are conducted.

4. Possesses knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

5. Tailors communications based on others’ needs, motivations and agendas.

Flexibility and Adaptability

Adapts as needed; knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment.

Level 2

1. Accepts new or radical ideas with an open mind; avoids snap reactions.

2. Adjusts to new or changing assignments, processes, and people.

3. Demonstrates ability to successfully manage multiple tasks and priorities.

4. Demonstrates willingness to listen to other opinions.

5. Identifies and considers alternative approaches to situations or problems.

Work Standards

Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

Level 2

1. Documents how results were obtained to support knowledge transfer and best practices.

2. Helps others drive tasks to completion as appropriate.

3. Holds self and others accountable for delivering on all commitments.

4. Identifies actions necessary to achieve task completion and to obtain results. Meets schedules, deadlines, and performance goals.

5. Recognizes the need for assistance and secures additional resources as needed. Escalates issues and unusual findings that could have an adverse impact on the business.

6. Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to role.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee in this position.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, with or without notice.

Nothing contained in this material creates a contract of employment between an employee and Hudson Valley Credit Union or otherwise alters the at-will nature of the employment relationship.

Are you able to perform the essential functions listed in this job description with or without reasonable accommodation?  YES_______  NO_______

By signing below you certify that you have received this job description and understand the requirements, essential functions and duties of the position.  If you are currently employed in this position, your signature acknowledge that this job description accurately describes the position, including its essential functions.

Name:  _____________________________________________

Signature: _____________________________________________

Date:  _____________________________________________ 

Please also note that Hudson Valley Credit Union respects the religious beliefs and practices of employees and will, on request, reasonably accommodate its employees when a reasonable accommodation is available that does not create an undue hardship on the Credit Union’s business.  Therefore, unavailability for work due to religious observances or practices may not be a bar to employment.