HRTMS Job Description Management 
| Commercial Loan Processor Job Description | | |
. JOB INFORMATION | Title: | Commercial Loan Processor | Officer Title: | | Grade: | 18 | FLSA Classification: | Non-Exempt | Date Last Edited: | 8/24/2022 | Reports To: | Supervisor Commercial Lending | Department: | Commercial Lending Operations | URL Link | https://hvfcu.jdxpert.com/ShowJob.aspx?EntityID=2&jobcode=606 | | | | PRIMARY FUNCTION | | | | Determine requirements and complete all due diligence associated with the commercial loan documentation and closing process. Prepare commercial loan documents. Communicate proactively with Commercial Loan Officers, Commercial Credit Analysts, business members and third party vendors to ensure the CU meets the closing date and time expectations of the borrower. Coordinate commercial loan closings and maintain documentation software. Upload commercial loan information into system and prepare loans to be funded. Complete commercial loan quality control and data for various reports including HMDA. Provide service to internal and external member requests. | | | | | | |
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES | | • | Review commercial loan approval/credit memo and determine due diligence requirements. Request, review and interpret supplemental vendor due diligence information to ensure borrower, collateral and guarantor requirements are met and ensure production of the appropriate documentation in compliance with all terms of the commercial loan request. To include such items as: title, UCC search, appraisal, environmental reports, plan and cost reviews, construction inspections/advances, flood determination, HMDA, proof of insurance documents, survey and entity documents. In order to complete these tasks, regularly follow up with legal counsel and other outside vendors (appraisers, environmental companies etc.). Clear liens and credit conditions and confirm loan to value ratios. | • | Draft and/or review commercial loan commitment letters and other loan closing documentation in accordance with approved terms and conditions. Ensure all fees are collected and paid prior to closing. Prepare loans for booking and funding, to include new loans, modifications and renewals. Upload commercial loan documents and track documents out for filing. | • | Process and monitor commercial construction loan advances including ordering title reports, review monitoring reports and making sure all conditions are met. | • | Prepare ongoing various reports for senior management and Commercial Lending staff, including maintaining the commercial loan pipeline report. | • | Perform both pre and post-closing quality control, ensuring that all commercial loans are accurate and in compliance with policies and regulations. Perform ongoing data maintenance to loans on system. | • | Reconcile GL accounts and process invoices and checks received for various commercial lending functions. Ensure vendor information is updated and maintained. | • | Maintain and update commercial loan documentation, including updates and revisions to Laserpro documents. | • | Achieve goals assigned to the Commercial Loan Processor as part of the assigned departments’ annual operating plan. To include suggesting and assisting with implementing process improvements to enhance member experience and increase department efficiencies. |
• | Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned. | • | Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. | • | Responsible for regular and predictable attendance including punctuality. |
EDUCATIONAL REQUIREMENTS | Education Level | Education Details | Pref | Req | High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate. | | | X | Associate’s Degree | | X | |
LICENSES AND CERTIFICATIONS | Licenses/Certification Details | Pref | Req | NYS Notary Public License | X | |
WORK EXPERIENCE | Experience | Experience Details | Pref | Req | Minimum 1 Year | Commercial loan processing experience and/or commercial/business lending experience | | X | | Paralegal experience | X | | | LaserPro experience | X | |
KNOWLEDGE, SKILLS, AND ABILITIES | | • | Ability to read, understand and interpret documents, procedures and policies. | • | Advanced interpersonal and organizational skills, routinely demonstrate professionalism and work effectively within a team environment. | • | Ability to multi-task and be productive in a high volume commercial lending department. | • | Ability to multi-task and handle varying deadlines within a fast paced work environment. | • | Ability to work in a fast-paced environment and deal with a variety of internal/external customer and vendor situations. | • | Ability to cross-train in other areas of Business Services and/or lending departments. | • | Communicate effectively with internal and external members. | • | Knowledgeable in the products and services offered by the credit union. | • | Basic proficiency in Microsoft Office Software (Word, Excel, Outlook, PowerPoint, etc.) | • | Ability to work well collectively and autonomously | • | Work independently during extended hours. |
| | PHYSICAL DEMANDS | Frequency | Physical Demand | Weight (lbs.) | Frequently | Sit for prolonged periods of time | | Frequently | Required to communicate verbally | | Frequently | Normal range of vision and hearing abilities required | | Occasionally | Lift and/or move objects | 10 | Occasionally | Travel outside of work location to attend meetings and training programs | | Frequently | Required to skillfully operate a computer, telephone and other standard office equipment | | | | | |
| WORK ENVIRONMENT | | • | Typically the noise level in the work environment is moderate. | • | May experience occasional job stress in dealing with difficult situations and/or high volume. | • | High energy, high impact atmosphere. | • | There are no significant hazardous conditions. |
COMPETENCIES | Name | Description | Prof | Behavior Statements | Flexibility and Adaptability | Adapts as needed; knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment. | Level 2 | 1. Accepts new or radical ideas with an open mind; avoids snap reactions. 2. Adjusts to new or changing assignments, processes, and people. 3. Demonstrates ability to successfully manage multiple tasks and priorities. 4. Demonstrates willingness to listen to other opinions. 5. Identifies and considers alternative approaches to situations or problems. | Work Standards | Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks. | Level 2 | 1. Documents how results were obtained to support knowledge transfer and best practices. 2. Helps others drive tasks to completion as appropriate. 3. Holds self and others accountable for delivering on all commitments. 4. Identifies actions necessary to achieve task completion and to obtain results. Meets schedules, deadlines, and performance goals. 5. Recognizes the need for assistance and secures additional resources as needed. Escalates issues and unusual findings that could have an adverse impact on the business. 6. Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to role. | Accuracy and Attention to Detail | Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. | Level 2 | 1. Processes limited amounts of detailed information with good accuracy. 2. Utilizes specific approaches and tools for checking and cross-checking outputs. 3. Develops and uses checklists to insure that information goes out error-free. 4. Accurately gauges the impact and cost of errors, omissions, and oversights. 5. Learns from mistakes and applies lessons learned. | OPERATIONS - BACK OFFICE | Knowledge of and ability to implement the practices, processes, technologies, and applications associated with banking transaction processing and records management. | Level 2 | 1. Works in one or more 'back office' operations departments. 2. Analyzes overall daily, weekly, monthly, and annual production requirements. 3. Implement operation workflow in accordance with specific business rules. 4. Assesses the performance of tools and equipment used in a specific operations area. 5. Explains major operations functions and their inter-relationships. | Service Excellence | Consistently incorporates Hudson Valley's member and employee value proposition, reinforcing organizational culture and brand differentiators. | Level 1 | 1. Anticipates and meets the needs of both internal and external customers. Delivers high quality service and is committed to continuous improvement. 2. Consults with management on modifying business processes to enhance service delivery. Monitors own work to ensure quality and apply feedback to improve performance. 3. Integrates core values into the way work is done and how relationships are conducted. 4. Possesses knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. 5. Tailors communications based on others’ needs, motivations and agendas. |
NOTE TO APPLICANT | This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee in this position. Additional functions and requirements may be assigned by supervisors as deemed appropriate, with or without notice. Nothing contained in this material creates a contract of employment between an employee and Hudson Valley Credit Union or otherwise alters the at-will nature of the employment relationship. Are you able to perform the essential functions listed in this job description with or without reasonable accommodation? YES_______ NO_______ By signing below you certify that you have received this job description and understand the requirements, essential functions and duties of the position. If you are currently employed in this position, your signature acknowledge that this job description accurately describes the position, including its essential functions. Name: _____________________________________________ Signature: _____________________________________________ Date: _____________________________________________ Please also note that Hudson Valley Credit Union respects the religious beliefs and practices of employees and will, on request, reasonably accommodate its employees when a reasonable accommodation is available that does not create an undue hardship on the Credit Union’s business. Therefore, unavailability for work due to religious observances or practices may not be a bar to employment. |
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