HRTMS Job Description Management 
| Automation Platforms Manager Job Description | | |
. JOB INFORMATION | Title: | Automation Platforms Manager | Officer Title: | | Grade: | 30 | FLSA Classification: | Exempt | Date Last Edited: | 7/3/2025 | Reports To: | AVP Business Applications | Department: | IT | URL Link | https://hvfcu.jdxpert.com/ShowJob.aspx?EntityID=2&jobcode=1137 | | | | PRIMARY FUNCTION | | | | Manage a team responsible for the development planning, design, operational readiness, and support cloud computing of the automation platform including, but not limited to RPA, Batch, and CI/CD. This will require both technical and leadership competencies to manage and help coordinate major initiatives, coordinating multiple departments, service lines, platforms, and various administrative interfaces with overall business/financial solutions. Manage projects involving high business risk, scope, and impact to the organization; leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments. The individual will help execute the strategy and will provide insight to leaders, peers, and team members on the delivery. | | | | | | |
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES | | • | Oversee and manage all automation development projects, ensuring they are completed on time and within budget. | • | Develop and implement automation strategies to improve efficiency and productivity. | • | Lead, mentor, and manage a team of software developers, promoting a culture of continuous improvement and innovation. | • | Plan, manage, troubleshoot, and deploy client/server-based applications. | • | Automate workflows using Python, Jenkins, GIT, BASH, Ansible, and third-party API's along with RPA, Batch technologies, and other available tools. | • | Building micro services based on containerized applications. | • | Familiarity with major cloud providers (Azure, AWS) and hybrid environments. | • | Work closely with stakeholders to identify, prioritize business requirements, and create functional user stories that align with business requirements. | • | Act as a subject matter expert on how our internal systems/processes relate to one another to manage, prioritize, and respond to ad-hoc requests from a large and diverse group of individuals in a timely manner. | • | Partner with cross-functional teams to define and implement scalable, repeatable lead management processes that enable efficiencies across all platforms and business areas. | • | Manages projects involving high business risk, scope, and impact on the organization. | • | Leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments. | • | Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback. | • | Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment. | • | Oversee the maintenance and enforcement of SDLC and ITSM processes, change management procedures, departmental standards, style requirements, and all other procedures necessary for code and data integrity. |
• | Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned. | • | Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. | • | Responsible for regular and predictable attendance including punctuality. |
EDUCATIONAL REQUIREMENTS | Education Level | Education Details | Pref | Req | Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience. | Degree in computer science, or related field. | | X |
LICENSES AND CERTIFICATIONS | Licenses/Certification Details | Pref | Req |
WORK EXPERIENCE | Experience | Experience Details | Pref | Req | Minimum 7 Years | Software development/lead or management position | | X | Minimum 2 Years | Developing and/or managing REST & SOAP web service API(s) | X | | Minimum 5 Years | Leading the design, implementation and integration of open hybrid cloud platforms | | X | Minimum 2 Years | Working in an Agile, Scum, and/or DevOps environment, working to improve the cloud life cycle, infrastructure & application uptime, availability, etc. | | X |
KNOWLEDGE, SKILLS, AND ABILITIES | | • | Must be able to collaborate with any direct internal and external teams/vendors. | • | Advanced proficiency in Microsoft Office Software (Word, Excel, Outlook, PowerPoint, etc.) | • | Excellent problem-solving skills, with the ability to think strategically and make effective decisions. | • | Committed to continuous professional development and staying up to date with the latest development trends and technologies. | • | Advanced verbal, written, and presentation skills. | • | Must be able to demonstrate advanced analytical, communication, and interpersonal skills. | • | Advanced project management, organization, and prioritization skills. | • | Ability to work in a fast-paced environment and work collaboratively with cross-functional teams and ensure high quality deliverables with high attention to detail. |
| | PHYSICAL DEMANDS | Frequency | Physical Demand | Weight (lbs.) | Frequently | Sit for prolonged periods of time | | Frequently | Required to communicate verbally | | Frequently | Normal range of vision and hearing abilities required | | Occasionally | Lift and/or move objects | 30 | Occasionally | Travel outside of work location to attend meetings and training programs | | Frequently | Required to skillfully operate a computer, telephone and other standard office equipment | | Frequently | Manual dexterity required | | Frequently | Manual and finger dexterity required | | Frequently | Work extended hours, including evenings, weekends, and holidays as needed | | Occasionally | Be on call and work extended hours as requested | | Occasionally | Able to respond to after-hours calls for maintenance/technical issues | | | | | |
| WORK ENVIRONMENT | | • | Typically the noise level in the work environment is low to moderate. | • | May experience occasional job stress in dealing with difficult situations and/or high volume. | • | High energy, high impact atmosphere. | • | There are no significant hazardous conditions. |
COMPETENCIES | Name | Description | Prof | Behavior Statements | Service Excellence | Consistently incorporates Hudson Valley's member and employee value proposition, reinforcing organizational culture and brand differentiators. | Level 3 | 1. Creates a sense of accountability and personal ownership for employees and self. 2. Designs strategies to inspire peers and business unit to raise the bar of customer service delivery. 3. Establishes best practices for internal and external service excellence. 4. Monitors industry for trends in enhancing member service with special attention to financial services. 5. Systematically identifies potential problems when designing systems/processes using techniques including brainstorming and cost/benefit analyses to reduce the chances of unnecessary problems. | Results Driven | Drives critical activities to completion. Meets organizational goals and customer expectations. | Level 2 | 1. Clearly communicates expected results. Uses motivational tactics to generate team buy in. Consistently measures progress and refocuses efforts to ensure attainment. 2. Implements specific policies or practices based on laws or regulations governing these practices. 3. Makes effective use of technology to achieve results. Ensures access to and security of technology systems. 4. Takes full responsibility for results, keeping stakeholders properly informed of status, issues and potential problems. 5. Understands the organizations influence dynamics and uses that information to establish alliances to achieve organizational goals and objectives. | Resiliency | Adapts positively to changing environments in order to achieve business results. | Level 2 | 1. Anticipates the impact of change in markets, politics, and culture on the organization and its clients. 2. Deals effectively with pressure; remains optimistic and persistent, even under adversity. 3. Develops new insights into situations; questions conventional approaches. 4. Implement change initiatives so as to minimize adverse impacts on people. 5. Understanding of the necessity of continuous personal growth; ability to gauge one's strengths, limitations and interests, and use of this knowledge for purposes of performance effectiveness and self-development. | Leadership | Leads people towards meeting the organization’s vision, mission, and goals. Provides an inclusive workplace that fosters diversity, development, teamwork and continuous improvement. | Level 2 | 1. Creates a connection to demonstrate how daily actions contribute to organizational outcomes. Coaches team to assume full responsibility for shared goals and objectives. 2. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal methods. 3. Implements the organization’s workforce development/planning strategies within business units. 4. Makes well-informed, effective and timely decisions, even when data is limited. 5. Takes a stand, maintains integrity and tactfully defends position in the face of significant opposition. | IT SYSTEMS MANAGEMENT | Knowledge of and ability to utilize a variety of technical tools and techniques to guarantee service availability and ensure IT system performance. | Level 3 | 1. Creates standardized procedures for IT systems management. 2. Directs the infrastructure design process for IT systems. 3. Delivers implementation and configuration processes in IT systems. 4. Enhances the use of automated management in IT systems. 5. Discusses the business impact and strategic security solutions for IT system implementation. 6. Compares IT system management methodologies with other industry professionals or organizations. |
NOTE TO APPLICANT | This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee in this position. Additional functions and requirements may be assigned by supervisors as deemed appropriate, with or without notice. Nothing contained in this material creates a contract of employment between an employee and Hudson Valley Credit Union or otherwise alters the at-will nature of the employment relationship. Are you able to perform the essential functions listed in this job description with or without reasonable accommodation? YES_______ NO_______ By signing below you certify that you have received this job description and understand the requirements, essential functions and duties of the position. If you are currently employed in this position, your signature acknowledge that this job description accurately describes the position, including its essential functions. Name: _____________________________________________ Signature: _____________________________________________ Date: _____________________________________________ Please also note that Hudson Valley Credit Union respects the religious beliefs and practices of employees and will, on request, reasonably accommodate its employees when a reasonable accommodation is available that does not create an undue hardship on the Credit Union’s business. Therefore, unavailability for work due to religious observances or practices may not be a bar to employment. |
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