SVP Project Management Office-Agile Delivery

Job Description

JOB INFORMATION

Title:

SVP Project Management Office-Agile Delivery

Officer Title:

Sr Vice President

Grade:

36

FLSA Classification:

Exempt

Date Last Edited:

6/1/2026

Reports To:

Chief Information Officer

Department:

IT

URL Link

https://hvfcu.jdxpert.com/ShowJob.aspx?EntityID=2&jobcode=1279

PRIMARY FUNCTION

The Senior Vice President, Project Management Office & Agile Delivery is accountable for leading, and maturing an enterprise-level Project Management Office that ensures transparency, prioritization, and disciplined delivery across Hudson Valley Credit Union's strategic portfolio. This role combines strategic governance, advanced portfolio management, and modern delivery frameworks to elevate organizational performance and support long-term growth objectives.

•

Lead the modernization of the HVCU PMO capability through the design and execution of a scalable ePMO operating model aligned to enterprise priorities.

•

Drive portfolio optimization capabilities, including real-time scenario modeling and demand forecasting to enable dynamic decision-making.

•

Establish quantitative risk management frameworks and enforce accountability across all programs and initiatives.

•

Institutionalize standardized delivery methodologies (Agile, Waterfall, and hybrid models), underpinned by policy-driven controls and automation.

•

Implement governance phase gates, benefits measurement frameworks, and KPI-driven dashboards for executive visibility and assurance.

•

Build and maintain the PMO service catalog, governance forums, and escalation pathways for timely decision-making.

•

Create an integrated reporting ecosystem connecting project, program, and portfolio data, enabling predictive analytics and real-time transparency.

•

Embed a performance culture through agile coaching practices.

•

Orchestrate process harmonization across technology, operations, and product delivery to achieve end-to-end value delivery.

•

Promote a value-centric approach, evolving metrics beyond cost and schedule to measurable business outcomes.

•

Ensure enterprise adoption of modern PPM tools and data-driven planning platforms for portfolio control and insight generation.

•

Own holistic portfolio lifecycle management—from opportunity intake and prioritization to benefits realization and capacity planning.

•

Monitor risk-adjusted financial and operational value, aligning investments with member-centric strategies and regulatory obligations.

•

Demonstrates commitment to the Credit Union’s mission, vision, and values by modeling collaborative leadership, operational discipline, and a culture of excellence. Maintains consistent, reliable presence to support enterprise operations and leadership expectations.

•

Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.

•

Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.

•

Responsible for regular and predictable attendance including punctuality.

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience.

Business Administration, Operations Management, Project Management or related field

X

Master’s Degree

Business Administration

X

PMP, PgMP, PfMP

X

PMI-ACP, SAFe

X

CSM, PSM

X

Prosci Change Management Certification

X

Minimum 10 Years

Project, program, or portfolio management, including

• Leading large, complex, multi year initiatives

• Managing cross functional teams

• Working with executive stakeholders

X

Minimum 5 Years

Managing Project managers, program managers, Scrum masters and/or Agile coaches

X

Minimum 5 Years

Leading project management office preferably through a methodology transition or establishing the function

X

Minimum 5 Years

Leading Agile teams and working in Agile frameworks

X

Minimum 3 Years

Managing an enterprise portfolio and presenting to C-suite executives

X

Minimum 5 Years

Experience working in the financial services industry

X

•

Ability to think and act strategically and proactively.

•

Ability to multi-task and handle varying deadlines within a fast-paced work environment.

•

Advanced project management skills.

•

Advanced verbal and written skills.

•

Must be able to communicate effectively with Senior Management as well as internal and external customers and vendors.

•

Must demonstrate effective strategic planning, problem solving and decision making skills.

•

Strong leadership, interpersonal and managerial skills.

PHYSICAL DEMANDS

Frequency

Physical Demand

Weight (lbs.)

Frequently

Sit for prolonged periods of time

Frequently

Required to communicate verbally

Frequently

Normal range of vision and hearing abilities required

Occasionally

Lift and/or move objects

10

Occasionally

Travel outside of work location to attend meetings and training programs

Rarely

Travel outside of work location to provide applicable technical/physical support

Rarely

Travel outside of work location to cover in other locations and to attend meetings and training programs

Frequently

Required to skillfully operate a computer, telephone and other standard office equipment

Frequently

Manual dexterity required

Frequently

Manual and finger dexterity required

Frequently

Work extended hours, including evenings, weekends, and holidays as needed

Occasionally

Be on call and work extended hours as requested

Occasionally

Able to respond to after-hours calls for maintenance/technical issues

WORK ENVIRONMENT

•

Typically the noise level in the work environment is low to moderate.

•

May experience occasional job stress in response to job demands.

•

High energy, high impact atmosphere.

•

There are no significant hazardous conditions.

Title:

SVP Project Management Office-Agile Delivery

View Competencies

Strategic Visioning

Takes a long-term view and builds a shared vision within the organization; acts as a catalyst for organizational change. Influences others to translate vision into action.

Level 3

1. Facilitates cross-boundary communication to surface and resolve issues proactively.

2. Leads the organization to develop and translate strategy into operational goals and priorities.

3. Modifies the organizational structure to address strategic leadership and talent needs.

4. Sees beyond short term commitments to a long-term competitive, sustainable position.

5. Stays in touch with the evolving needs and demands of the market and looks for trends and new ideas that might affect the organization.

Leadership

Leads people towards meeting the organization’s vision, mission, and goals. Provides an inclusive workplace that fosters diversity, development, teamwork and continuous improvement.

Level 3

1. Builds and manages workforce based on organizational goals and budgetary considerations. Drives ongoing workforce planning and succession to support future vision. 

2. Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.

3. Looks towards the broadest possible view of an issue or challenge. Discusses multiple aspects and impacts of issues and projects them into the future.

4. Nurtures growth and development; promotes organizational learning within and across business units by providing challenging and stretching tasks and sharing key experiences.

5. Projects competence and composure. Communicates with credibility. Demonstrates situational- and self-awareness.

Service Excellence

Consistently incorporates Hudson Valley's member and employee value proposition, reinforcing organizational culture and brand differentiators.

Level 4

1. Champions culture, establishes clear organizational values, vision and strategy.

2. Creates the organization's business model and competitive position in the marketplace. Effectively communicates model to drive understanding and action throughout the organization.

3. Delivers upon the member value proposition by providing a product line that meets and exceeds expectations.

4. Enhances brand awareness by keeping messages focused and consistent with the business strategy. Leads through principled and consistent communications even when addressing difficult subjects.

Results Driven

Drives critical activities to completion. Meets organizational goals and customer expectations.

Level 3

1. Conducts ongoing organizational unit performance and risk analysis, recognizing strategic opportunities for success as well as potential risks. Adjusts strategies to address opportunities as well as potential risks to ensure attainment of business unit targets.

2. Evaluates organizational benefits and impacts of regulations. Creates standards and business processes to ensure regulatory compliance.

3. Leads organizational units to drive critical activities to completion. Demonstrates how units contribute to organizational results.

4. Sets operational productivity measures in terms consistent with business strategy. Defines responsibilities and processes for monitoring, communicating progress, and measuring results.

Resiliency

Adapts positively to changing environments in order to achieve business results.

Level 3

1. Encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.

2. Establishes programs that result in continuous improvement through innovation and lean thinking.

3. Guides others to understand and accept change more readily. Directs team through ambiguity to ensure ongoing success.

4. Leads a continuous cycle of innovation that incorporates feedback and lean thinking to improve future initiatives.

5. Remains in touch with the evolving needs and demands of the market and looks for trends and new ideas that might affect the organization.