Senior Director HR Administration

Job Description

JOB INFORMATION

Title:

Senior Director HR Administration

Officer Title:

SVP

Grade:

35

FLSA Classification:

Exempt

Date Last Edited:

1/15/2026

Reports To:

Chief Human Resources Officer

Department:

Human Resources

URL Link

https://hvfcu.jdxpert.com/ShowJob.aspx?EntityID=2&jobcode=1221

PRIMARY FUNCTION

Rooted in people- and member-first values, this role provides strategic and operational leadership across multiple HR Center of Excellences (COEs). Responsible for championing a culture of care, accountability, and continuous improvement while ensuring HR programs are consistent, compliant, and responsive to the needs of a growing, community-focused organization.

•

Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.

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Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.

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Ensure COEs operate cohesively and consistently.

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Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.

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Oversee the design, optimization, and governance of HR processes and policies.

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Ensure HR Operations delivers reliable, efficient, and employee-centric services.

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Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.

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Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.

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Drive change as a change agent and ambassador.

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Lead and develop a high-performing team across multiple HR COEs.

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Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.

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Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.

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Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.

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Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.

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Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.

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Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.

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Champion the use of data and analytics to improve HR service delivery and workforce insights.

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Support modernization efforts that enhance employee experience and operational efficiency.

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Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.

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Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.

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Responsible for regular and predictable attendance including punctuality.

Bachelor’s Degree

Bachelor’s degree or equivalent relevant experience required

X

Minimum 10 Years

progressive HR leadership experience, with significant responsibility in HR operations.

X

Minimum 5 Years

in a leadership role within a banking or financial services environment, required

X

Deep understanding of employment law, HR technology systems, and service delivery models.

X

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Ability to think and act strategically and proactively.

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Strong business acumen and experience aligning HR initiatives with enterprise goals

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Proficiency in analyzing data to identify trends, assess program effectiveness, and make data-driven recommendations. 

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Exceptional communication and leadership skills.

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Advanced verbal, written and presentation skills.

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Ability to multi-task and handle varying deadlines within a fast-paced work environment.

PHYSICAL DEMANDS

Frequency

Physical Demand

Weight (lbs.)

Frequently

Sit for prolonged periods of time

Frequently

Required to communicate verbally

Frequently

Normal range of vision and hearing abilities required

Occasionally

Lift and/or move objects

25

Occasionally

Travel outside of work location to attend meetings and training programs

Frequently

Required to skillfully operate a computer, telephone and other standard office equipment

Occasionally

Mobility to stand and walk

WORK ENVIRONMENT

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Typically the noise level in the work environment is low to moderate.

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May experience occasional job stress in response to job demands.

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High energy, high impact atmosphere.

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There are no significant hazardous conditions.

Title:

Senior Director HR Administration

View Competencies

Strategic Visioning

Takes a long-term view and builds a shared vision within the organization; acts as a catalyst for organizational change. Influences others to translate vision into action.

Level 4

1. Creates and communicates a vision of the organization that motivates others to superior performance; involves other people in the organization in strategic planning.  2. Makes sound business decisions through thorough research, analysis and understanding of complex and contradictory data.  3. Monitors and analyzes internal and external progress to strategic objectives on an ongoing basis. Acknowledges setbacks and repositions accordingly. Is aware of the organization’s impact on the external environment.  4. Positions the organization for future success in anticipation of new market trends, opportunities, and vulnerabilities; equips the organization to become an effective long-term competitor.

Leadership

Leads people towards meeting the organization’s vision, mission, and goals. Provides an inclusive workplace that fosters diversity, development, teamwork and continuous improvement.

Level 4

1. Creates a culture in which people want to do their best. Inspires and motivates high performance throughout the organization.  2. Drives organizational learning through knowledge management, ongoing learning, and sharing key experiences.  3. Employs strategies and skills to enlist others in setting, embracing and achieving objectives.  4. Establishes and demonstrates the highest standards of ethical, moral, and legal business conduct.   5. Establishes policies and best practices that support the value of and facilitate continuous transformation across the organization.

Results Driven

Drives critical activities to completion. Meets organizational goals and customer expectations.

Level 4

1. Drives organizational adaptation to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices.  2. Ensures timely attainment of organizational initiatives through effective planning, communication and removal of barriers to execution.  3. Predicts the impact of internal and external threats to organizational productivity. Monitors the operating results of organization to ensure targets are met.  4. Shapes critical work standards and expectations for the organization using knowledge of industry and regulatory environment. Maintains focus on organizational factors that maximize operational performance.

Service Excellence

Consistently incorporates Hudson Valley's member and employee value proposition, reinforcing organizational culture and brand differentiators.

Level 4

1. Champions culture, establishes clear organizational values, vision and strategy.   2. Creates the organization's business model and competitive position in the marketplace. Effectively communicates model to drive understanding and action throughout the organization.  3. Delivers upon the member value proposition by providing a product line that meets and exceeds expectations.  4. Enhances brand awareness by keeping messages focused and consistent with the business strategy. Leads through principled and consistent communications even when addressing difficult subjects.

Resiliency

Adapts positively to changing environments in order to achieve business results.

Level 4

1. Creates a climate where self-knowledge is sought after, respected, and wisely used. Seeks complementary capabilities to improve professional and business effectiveness.  2. Develops new ideas and initiatives that improve the performance of the organization.  3. Directs change so as to minimize adverse impacts on organizational resources. Predicts the human costs of change programs and establishes reasonable time-to-benefit targets.  4. Sponsors innovation programs and change initiatives.